Refund policy

Return and Refund Policy

We have a 14-day return policy in accordance with EU consumer rights law. This means you have 14 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at vincomarketing8@gmail.com. If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Return Address: Daily Finds Plaza Peixatera 5, Piso 1 Plta 1 12100 Castellón de la Plana, Spain

Cancellations

You may cancel your order at any time before it has been fulfilled. To cancel, contact us as soon as possible at vincomarketing8@gmail.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can resolve it promptly.

Exceptions

The following items cannot be returned: perishable goods, custom or personalised products, hazardous materials, and personal care/hygiene items. Please get in touch if you have questions about your specific item.

Refunds

We will notify you once we've received and inspected your return. If approved, you'll be automatically refunded to your original payment method within 10 business days. Please note that your bank or card provider may take additional time to process the refund. If more than 15 business days have passed since your return was approved, contact us at vincomarketing8@gmail.com.

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⚠️ Important: This is a template to help align your policy with the EU right of withdrawal baseline — it is not legal advice. Please have it reviewed by independent legal counsel before relying on it for compliance purposes.